New Client Online Review Tips and Reputation Management Services

Online Reputation Management Services | The New Frontier of Internet Marketing

People don’t trust each other, it’s in our genes to be cautious, so we look for social proof, the psychological term describing all potential customer’s need to hear or see other people share their experiences.  Then, they feel more confident to buy from you.

Why?  Because we all need to see the point of view of the customer who wrote the review, and compare it to the ongoing consistency of the type of reviews.

An example to make this point obvious.

1 Star Business Review - “I was at a birthday party. The Brazilian BBQ was awful.  The smell and the people were bumping into you all the time.  I did not like this place.”

No concern here.  What you need to know is the customer who wrote this review was a vegetarian and Brazilian BBQ is known for ample amounts of meat in a huge eat-as-much-as-you-can style of service. Not really a “Qualified Reviewer”.

So, instead of spending wasted dollars on shoving that bad review down and building all those other fake sites to fill in for your keyword and black seo hat madness….

Instead of that nonsense, hire professionals to support you and built it naturally.

Yes, build up all your Yelp reviews, Google Plus reviews, and City Search, etc., the same way…naturally.  Successful businesses treat their reputation with respect.

In this post, we will offer three reputation management tips to consider in your campaign.  We hope this has been a new perspective on your business marketing.

3 Top Helpful Reputation Management Tips

  1. Create feedback portals that keep you closer to clients experiences.  It’s far better to capture a negative review and transform it into a decent review before it even hits the pixels of the world wide web.
  2. Reputation is still based on real people experiencing service.  The online Yelp, City Search, Google, and Google Plus reviews can be honest feedback for your firm and employees to shift or improve a process.  In our minds, we think of it as gold.  See the whole and fill it.
  3.  Hire someone who speaks your native language to manage your profit-building reputation and monitor your reviews.  This will help a great deal when understanding a client’s post in context.

Your last question please.

What about bad reviews online from competitors or pissed clients?  The real answer,  give excellent service and those very few and seldom 1 and 2 star reviews with average up into the 4 and 5 star reviews.

That’s when a new customer trusts their decision to work with you.  When, they see mostly strong and positive feedback about your company.  We forgive a few mistakes.

Hope this has been a helpful start or addition to your search for online reputation management services.  The best strategy is to mix some reputation software with real people interacting with it.

Call for Service Set Up and Campaign Analysis 678-744-4811

 

Facebook Poster and Reputation Review Tools 1 Location 2 Locations 3 Locations 4 Locations
Custom Branded Reputation Feedback Page
Facebook Page postings
Training Vids
Build Out Each Location Review Page
Instant Review Alert
REVIEW SYSTEM SET UP One-time 300 400 500 600
REVIEW TOOLS MONTHLY Monthly 350 550 750 850
Mobile Tablet Review Kiosk In Shop
Up to 3 tablets per location
 The system reboots the IP address after each in-person
Must be 4g connected.
Create android app for each location
REQUIRED *Client buy their own mobile tablets
Add GB to Data service.
MOBILE KIOSK SET UP One-time 350 750 1100 1450
KIOSK MONTHLY Monthly 150 300 450 600
Review Tools and Mobile Kiosk
Total Set up 650 1150 1600 2050
Total Monthly 500 850 1200 1450